Kindred Anticipates 50% Increase in Staffing Needs for Gaming Limits Implementation

As the government proposes gaming limits with a threshold of €350, Kindred, a major gambling corporation, foresees significant operational challenges ahead. The company predicts that it will need to expand its workforce by 50%, a daunting task given the current tight labor market.

Kindred asserts that any restrictions imposed should be proportionate to the associated risks. In response to the proposed gaming limits, the company plans to submit a series of proposals outlining the various challenges that the industry would encounter. These challenges include unsustainable operational burdens, inconsistent enforcement practices, suboptimal customer experiences, and an unexpected reliance on artificial intelligence.

One of Kindred's primary concerns is the potential for player attrition due to the inconvenience of adhering to the new gaming limits. The corporation fears that players may opt for unlicensed online casinos, where such limits do not exist, rather than undergo time-consuming registration processes required by licensed operators.