In 2023, AskGamblers, a renowned platform for discussing and reviewing news in the online casino industry, successfully returned more than $9 million to players. Over the course of the year, the platform handled over 2,200 cases, achieving an impressive resolution rate of 70%.
Nearly 2,000 players, totaling 1,963 individuals, benefited from the platform's assistance, marking a record number of successful resolutions in a single year. On average, AskGamblers returned approximately $24,744 per day, with each resolved complaint amounting to an average of $2,788.
Throughout 2023, AskGamblers received complaints in various languages, including 554 in German, 191 in Portuguese, 108 in Spanish, 69 in Italian, and ten in Japanese. The platform's commitment to resolving issues and advocating for players underscores its importance within the online casino community.