PointsBet Canada Fined CA$150,000 for Failing to Meet Responsible Gaming Requirements
The Alcohol and Gaming Commission of Ontario (AGCO) conducted an investigation and identified numerous violations by the company:
- Ignoring the difficulties and inappropriate behavior of customers, indicative of possible gambling addiction;
- Failing to observe a "cooling-off period" of one day when players cancel their daily deposit limits;
- Sending advertising for bonuses and credits without player consent.
AGCO noted that PointsBet did not ensure compliance with the code of responsible gaming and failed to provide appropriate training to its employees.
The company has the right to appeal the registrar's actions to the License Appeal Tribunal (LAT), an independent judicial body in Ontario.
AGCO’s Chief Executive Officer and Registrar, Karin Schnarr, stated: “In Ontario, interactive gaming operators are required to monitor their customers' gaming process and take appropriate measures in case of signs of gambling addiction. It is important to prevent potential harm from gaming in a timely manner.”
Additionally, this month AGCO imposed a fine of CA$80,000 on Ontario Gaming GTA, the operator of Casino Woodbine in Toronto, for a fraud incident.
Furthermore, AGCO updated standards for internet gaming, banning the use of athletes' images in advertisements due to their popularity among minors.
The new restrictions will come into effect on February 28, 2024.
14 November 2023, 22:00
Legal
Star Entertainment Group reminded of possible licence revocation
15 September 2024, 11:51
US lawmakers prepare new restrictions for the country's gambling market
13 September 2024, 08:24
China bans 43 people for life for match-fixing
10 September 2024, 15:00
Wynn Las Vegas Agrees to Pay Record Fine
9 September 2024, 15:01
Belgium bans gambling for under 21s
3 September 2024, 09:29
UK introduces maximum bet for online slots
2 September 2024, 15:00
Other news
EveryMatrix Set to Acquire Fantasma Games
19 September 2024, 15:00
Pennsylvania's Total Gambling Revenue Reaches $525.5 Million
19 September 2024, 11:05
Brazil sets deadline for unlicensed gambling operators
18 September 2024, 15:49
Fantasy Life made the footballer an ambiguous offer
18 September 2024, 10:43
Flutter Entertainment to Buy Playtech's Snaitech for $2.56 Billion
17 September 2024, 16:48
BetMGM Becomes General Partner of USA TODAY Sports
17 September 2024, 09:01
Three major Las Vegas casinos to be led by one executive
16 September 2024, 16:51
Playtech and Caliente end long dispute over Caliplay money
16 September 2024, 11:09
UK footballers join new anti-gambling campaign
15 September 2024, 15:04
Star Entertainment Group reminded of possible licence revocation
15 September 2024, 11:51
Fox Seeks to Buy FanDuel Stake Below Market Value
14 September 2024, 15:00
Flutter Entertainment buys more than 56% of Brazil's NSX Group
14 September 2024, 10:06
Articles
Expert Opinion: Why Betting Can't Survive Without AI Analysis of Sports Data
13 September 2024, 11:00
Finnish Gambling Market Reform: Veikkaus Resurgent vs Kindred's Leadership
10 September 2024, 19:00
Brazil's CPI and the Fight Against Match-Phishing
3 September 2024, 17:59
Why California Tribes Are Revolting Against Card Rooms
30 August 2024, 18:00
US Gambling Industry: Can More Deals Be Made?
28 August 2024, 17:00
Categories